Contact Us

At Aviva we’re not just an insurance company, we genuinely care about our customers. This is demonstrated through our exceptional customer care service. If you have any questions about your insurance policy, we are just a few clicks away.

  • Customer Service Centre

    4 Shenton Way
    #01-01 SGX Centre 2
    Singapore 068807
    We are conveniently located between Lau Pa Sat and OUE Downtown 2.

    Hotline: +65 6827 7988

    Mondays – Fridays 8.45am to 5.30pm
    Closed on Saturdays, Sundays and public holidays


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    View directions

  • General Insurance

    Car, Travel, Home, Personal Accident

    Hotline: +65 6827 9966

    Car Insurance Claims & Emergency Breakdown Assistance Helpline: +65 6333 2222

    Travel, Home and Personal Accident Insurance Claims Helpline: +65 6322 2022

     

    For more details

  • Navigator Services

    Hotline: +65 6827 7555
    Fax: +65 6827 7700
    service@navigator-asia.com

    4 Shenton Way
    #01-01 SGX Centre 2
    Singapore 068807

    Mondays – Fridays 8.45am to 5.30pm
    Closed on Saturdays, Sundays and public holidays


    View map
    View directions

  • Aviva individual policyholders

    Life, Savings & Investment, and Retirement Insurance

    Hotline: +65 6827 9933
    Fax: +65 6827 7480

    Accident & Health Insurance

    Hotline: +65 6827 7788
    Fax: +65 6827 7480


    For more details

  • Aviva Online IT Helpdesk

    Singapore: 1800 827 9955
    HK and other countries: +65 6827 9955
    Fax: +65 6827 7480
    avivaonline_ITHelpdesk@aviva-asia.com

    Mondays - Fridays 9.00am to 6.00pm
    Saturdays 9.00am to 1.00pm
    Closed on Sundays and public holidays

  • MINDEF and MHA Group Insurance

    Hotline: +65 6827 8000
    Fax: +65 6827 7480


    For more details