Customer Care

Participating Fund – Bonus Announcement for 2016

At Aviva, it’s important to us that we keep you updated with the right information so that you can be sure that your money is well taken care of. That’s why we believe in making things simple and easy for our customers to understand.

So we’ve put together a video on the A-B-Cs of Participating Policies and how the Participating Fund works. Check it out!



We are pleased to inform you that we have maintained your bonus rates for 2016, i.e. the bonus rates for your Participating policy(ies) remain the same as last year.

Aviva is committed to managing the Participating Fund with a long term view of delivering stable returns while maintaining the security of the fund.

For more information, please refer to your personal Annual Bonus Statement which we sent to you recently. If you have any questions, please refer to the Frequently Asked Questions (FAQ).

Alternatively contact your financial adviser representative, or call us at 6827 9931 (8.45am to 5.30pm, Mondays to Fridays), or email us at